I found the experience rather uncomfortable. Being cornered into providing personal details, only to be met with high-pressure tactics to sign up, felt disrespectful. I place great value on integrity—respecting someone’s time, money, and circumstances should come first. The approach felt opportunistic, as if anyone, regardless of situation, could be persuaded to part with money under false promise.
It struck me as cynical, almost as if the business felt entitled to customers’ resources rather than focused on genuinely assisting them. The irony is that I might have signed up and remained a loyal customer under different circumstances—but the lack of respect simply made that impossible.
Their lack off consideration looks very snobbish, and quite frankly rude.
It struck me as cynical, almost as if the business felt entitled to customers’ resources rather than focused on genuinely assisting them. The irony is that I might have signed up and remained a loyal customer under different circumstances—but the lack of respect simply made that impossible.
Their lack off consideration looks very snobbish, and quite frankly rude.
Response from the owner:Marzena, thank you for taking the time to review our notarial services. When you came to our office you initially attempted to get our service at a significantly lower price than our advertised price. Our website clearly shows our simple document pricing which is what was discussed with you in our office. As a business we could not agree to this I'm afraid. We asked you for information about your requirements and took time to understand this, as we do with all our clients. We then went to great lengths to explain our service to you so that you would know it met your needs, and we gave you our costing for that, which was in line with our website published charges. At the end of this detailed and lengthy discussion, you proceeded to book an appointment for a time when you would have enough funds to go ahead with the notarial service. At this point you left our office, but then immediately proceeded to cancel the appointment you had made. While you may be unhappy with this, we followed our protocols, spent time talking with you and you made the informed decision not to proceed, which is disappointing.
The notary, Gareth, was very helpful in arranging to visit me in hospital to notarise my will at short notice. The extra fee for coming to me was not too onerous either.
Response from the owner:Thanks so much for the glowing review Douglas. We are happy to hear our notarial service met with your expectations
I was able to quickly book an appointment by email, and the appointment itself ran on time and was completed quickly.
Response from the owner:Thank you for the great review of our notarial service Alison. Pleased to hear that you were happy with this
Very professional helpful service, completed the process swiftly. Thank you very much!
Response from the owner:So pleased to hear you were happy with our Notarial service Maddie. You know where we are if you need anything further!
Excellent service from start to finish. Fatchett & Co Notaries provided top notch, high quality work, and the service was truly outstanding. We were assisted by Garrett, who was not only professional and efficient but also very human, patient, and welcoming. Everything was clearly explained, and the process was smooth and stress-free.
You can genuinely feel the care and attention to detail they put into their work. I highly recommend Fatchett & Co Notaries for anyone looking for reliable, professional, and friendly notary services.
You can genuinely feel the care and attention to detail they put into their work. I highly recommend Fatchett & Co Notaries for anyone looking for reliable, professional, and friendly notary services.
Response from the owner:Lyn thank you so much fore the glowing review of our Notary services. We price ourselves on our high standards and so we are very happy to know that our clients feel this reflected in the service we give
Very easy to set up and visit for our appointment. We came out of the wrong exit from the station which was really frustrating when you realise the office is just across the rd from another exit. That aside we were really pleased with the whole experience, top class firm!
Response from the owner:Great to hear that we gave you the good notarial service we pride ourselves on. Thank you for taking the time to review
When I needed a notary, not every solicitor could help.
Fatchett & Co stepped up. Everything explained, efficient and delivered on time .
Highly recommend.
Fatchett & Co stepped up. Everything explained, efficient and delivered on time .
Highly recommend.
Response from the owner:Thanks for the great review of our notarial service and taking the time time to leave this
Very pleased with their service, came round to our offices very quickly and returned all the documents next day. Cannot fault them at all, thanks very much.
Response from the owner:Always happy to help with your notarial needs Kay, thanks for the great review
Response from the owner:We really appreciate your 5 star review of our notarial offering Jessy
Very friendly and efficient service to notarise papers for my daughter's visa. Would gladly use your services again.
Response from the owner:We're pleased we could help with your notarial needs Lisa. Many thanks for the great review
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